Have any questions about our products? Please feel free to email us at gainstopca@gmail.com.


This website is operated by GainStop. Throughout the site, the terms “we”, “us” and “our” refer to GainStop. GainStop offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Returns/exchanges can be processed within 30 days directly through the product's supplier. GainStop is not responsible for the refund/exchange process; however, GainStop will act as an intermediary between the two parties. All headphones are final sale, and cannot be returned. 

To be eligible for a return/exchange with the supplier, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Contact information to the supplier will be provided if the customer wishes to process a return or exchange. 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service, otherwise, your personal information will not be disclosed in any unreasonable manner.